Great and fast service

I was having difficulty with one of the service providers linked with Platinum life, and unable to get hold of them The box, so emailed my concern and query to Platinum life email address and immediately got a response. Aneshari didn't just reply, she forwared the email to the relevant party and provided me with the details. This is a true reflection of great service, she showed stewardhip. Thank you for going the extra mile and delivering superb service. You not only helped me with my situation but also showed being accountable and taking ownership by emailing that if I have any future queries I can contact you for assistance. Much appreciated.