PG
Paulette G

1 reviews | Active since Apr 2022

26 Apr 2022, 10:17

Grateful

I would like to thank Platinum life for all the assistance and for walking this journey with me. From day one that i was diagnosed with Stage 4 cancer until today you have been in contact with me - not only as a policy provider but as a friend. The calls to find out about my well being is really appreciated. Thank you to the call center that contacted me years ago and explained the policy and the cover . If i did not have this policy i really don''t know what i would have done. My claim was submitted and within 3-4 weeks my policy was paid out. I am so grateful that i was able to have a Platinum Life policy. Will for ever be grateful . Once again thank you so much for providing this peace of mind.

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Replies (1)
Platinum Life
Platinum Life's reply26 Apr 2022, 12:21
Official
Dear Paulette, 

Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for!

It’s so nice to hear that  our claims team is so enthusiastic about delivering awesome service and I am so glad that they were able to provide the needed assistance and support. We’ll be sure to show them the recognition they deserves and we wish you all the best on your journey ahead! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor