P
Portia
1 reviews | Active since Aug 2024
29 Aug 2024, 09:10
Got a miss call the ...
Got a miss call the next thing a receive a message saying thank you for taking my call so it raise a lot of red flags
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Platinum Life's replyOfficial
29 Aug 2024, 09:42Dear Portia,
I have received your review and have followed up on my side.
You spoke to a consultant named Innocentia on the 8th of August to make adjustments on your policy. After this arrangement was made, an SMS was sent out to ask you to rate the service you receved during this interaction.
It is always optional and just a way for us to follow up if you are happy with the manner in which the consultant helped.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side.
You spoke to a consultant named Innocentia on the 8th of August to make adjustments on your policy. After this arrangement was made, an SMS was sent out to ask you to rate the service you receved during this interaction.
It is always optional and just a way for us to follow up if you are happy with the manner in which the consultant helped.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Aug 2024, 09:42
Official
Dear Portia,
I have received your review and have followed up on my side.
You spoke to a consultant named Innocentia on the 8th of August to make adjustments on your policy. After this arrangement was made, an SMS was sent out to ask you to rate the service you receved during this interaction.
It is always optional and just a way for us to follow up if you are happy with the manner in which the consultant helped.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side.
You spoke to a consultant named Innocentia on the 8th of August to make adjustments on your policy. After this arrangement was made, an SMS was sent out to ask you to rate the service you receved during this interaction.
It is always optional and just a way for us to follow up if you are happy with the manner in which the consultant helped.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor