TP
Thys P
1 reviews | Active since Feb 2019
01 Aug 2025, 11:15
Good service received from Platinum Life
Good service received from Platinum Life. I dealt with Tatum M. regarding a female cancer cover policy and she always kept me updated on the progress (although it took a bit of time for the paperwork to go through all the assessors). In the end they paid out in about 3 weeks time from submitting the claim without me having to jump through any hoops. I am very happy with their service and would recommend them to any female persons wanting insurance cover for female cancer (you can also add your spouse for prostate cancer if needed). Thanks Tatum, its been a pleasure dealing with you!
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Replies (1)Platinum Life's replyOfficial
01 Aug 2025, 11:52Dear Thys,
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the service you received, and especially that Tatum was able to support you throughout the process with clear communication and consistent updates.
We understand how important it is for claims to be handled with care and efficiency, and we’re glad that your payout was processed smoothly without any added stress. Your recommendation means a great deal to us, and we’re proud to offer cover that supports both women and their partners through life’s most challenging moments.
Thank you again for your kind words. We’ll be sure to pass your appreciation on to Tatum!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the service you received, and especially that Tatum was able to support you throughout the process with clear communication and consistent updates.
We understand how important it is for claims to be handled with care and efficiency, and we’re glad that your payout was processed smoothly without any added stress. Your recommendation means a great deal to us, and we’re proud to offer cover that supports both women and their partners through life’s most challenging moments.
Thank you again for your kind words. We’ll be sure to pass your appreciation on to Tatum!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Aug 2025, 11:52
Official
Dear Thys,
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the service you received, and especially that Tatum was able to support you throughout the process with clear communication and consistent updates.
We understand how important it is for claims to be handled with care and efficiency, and we’re glad that your payout was processed smoothly without any added stress. Your recommendation means a great deal to us, and we’re proud to offer cover that supports both women and their partners through life’s most challenging moments.
Thank you again for your kind words. We’ll be sure to pass your appreciation on to Tatum!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the service you received, and especially that Tatum was able to support you throughout the process with clear communication and consistent updates.
We understand how important it is for claims to be handled with care and efficiency, and we’re glad that your payout was processed smoothly without any added stress. Your recommendation means a great deal to us, and we’re proud to offer cover that supports both women and their partners through life’s most challenging moments.
Thank you again for your kind words. We’ll be sure to pass your appreciation on to Tatum!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
