A
Anonymous
1 reviews | Active since Nov 2023
20 Jun 2025, 10:15
Good service but not...
Good service but not transparent
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Replies (1)0
Replies (1)Platinum Life's replyOfficial
20 Jun 2025, 13:26Thank you for your feedback! We're glad to hear you were happy with the service. We’re sorry to hear that you felt transparency was lacking — we always aim to be as clear and open as possible, and we’d love to understand more about where we fell short so we can improve. Please feel free to reach out to us directly so we can make things right.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Jun 2025, 13:26
Official
Thank you for your feedback! We're glad to hear you were happy with the service. We’re sorry to hear that you felt transparency was lacking — we always aim to be as clear and open as possible, and we’d love to understand more about where we fell short so we can improve. Please feel free to reach out to us directly so we can make things right.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
