MU
Marlene U

1 reviews | Active since Jul 2011

28 Mar 2022, 12:12

Good service

Premium keeps increasing with inflation annually and normal increase but Arcel from Platinum Life called me after I requested a cancelation of my policy and I have decided to keep the policy. She was friendly, helpful and professional. Brought my premium down and both insured on the policy still have the required cover.

0
Replies (1)
Platinum Life
Platinum Life's reply28 Mar 2022, 13:08
Official
Dear Marlene, 

What awesome feedback for Arcel! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor