LD
Latiefa D
1 reviews | Active since Jan 2026
30 Jan 2026, 22:59
Good evening I would like to receive my documents that you have promised me 2 weeks ago
Good evening I would like to receive my documents that you have promised me 2 weeks ago. Since then I have not received anything from you . Can you tell me wots the hold up
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Replies (2)
Platinum Life's replyOfficial
30 Jan 2026, 23:09Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply30 Jan 2026, 23:09
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Feb 2026, 09:15Dear Latiefa,
I have received your review and have looked into this matter on my side.
I can confirm that an updated policy schedule was sent out via email last week and I have arranged to resend it through again
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
I have received your review and have looked into this matter on my side.
I can confirm that an updated policy schedule was sent out via email last week and I have arranged to resend it through again
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Feb 2026, 09:15
Official
Dear Latiefa,
I have received your review and have looked into this matter on my side.
I can confirm that an updated policy schedule was sent out via email last week and I have arranged to resend it through again
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
I have received your review and have looked into this matter on my side.
I can confirm that an updated policy schedule was sent out via email last week and I have arranged to resend it through again
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor