TS
Tasneem S

1 reviews | Active since Feb 2014

26 Aug 2025, 13:18

Good day I can fully rate the Consultants service with a big 5 stars however what follows after the accepting any products with Isabella Garcia is quite the stress

Good day I can fully rate the Consultants service with a big 5 stars however what follows after the accepting any products with Isabella Garcia is quite the stress. You get price increases you have people calling you from different departments forcing you to take products you dont even end up using .. You pay constantly its a money making scheme.. I will pay my account up and close it .. My account was referred but was not called and explained anything correctly .. very upset and wouldn't advise anyone to take their products .. . even if you say no the products still come and they want to debit a person .. I am not happy at all ..

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Replies (1)
Platinum Life
Platinum Life's reply26 Aug 2025, 14:16
Official
Dear Tasneem, 

Thank you for the kind words for our team and I am sorry to hear that you haven't had the best experience with Isabella Garcia 

I have forwarded this matter to them and asked a consultant from their Client Care team to contact you to assist further

Kind Regards

Simone Venter
Client Relationship Specialist and Client Care Supervisor