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Marian van der Veen marloth
1 reviews | Active since Sept 2022
15 May 2025, 08:11
Good day Friendly personal wich have good knowledge about the product
Good day Friendly personal wich have good knowledge about the product. The upgrading in 5 months is a problem. The increase is lower but I do feel 10% in December and again in May/June is to much. The pension increase is not even 10%, for sure not a second increase in a few months time. Regards
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Replies (1)
Platinum Life's replyOfficial
15 May 2025, 13:07Dear Marian,
Thank you for taking the time to share your feedback with us. We appreciate you raising your concern regarding the upgrade and annual inflation. Please note upgrades are optional and you are never forced to take it. If you’d like to discuss your options further or explore a more suitable solution, we’d be happy to assist you directly. Your satisfaction is very important to us.
We look forward to assisting you in future and appreciate and value you as a client.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Chrysanthea Chetty
Client Care Consultant
Platinum Life's reply15 May 2025, 13:07
Official
Dear Marian,
Thank you for taking the time to share your feedback with us. We appreciate you raising your concern regarding the upgrade and annual inflation. Please note upgrades are optional and you are never forced to take it. If you’d like to discuss your options further or explore a more suitable solution, we’d be happy to assist you directly. Your satisfaction is very important to us.
We look forward to assisting you in future and appreciate and value you as a client.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Chrysanthea Chetty
Client Care Consultant