LL
Linda L

1 reviews | Active since Mar 2026

25 Mar 2026, 21:30

Good day

Good day. I would like to thank Tyrell for his understanding when I spoke to him yesterday asking for my policy to be cancelled . He gave me other options so I don't have to give up my policy and it suits my pocket being a pensioner and relying on a state grant monthly to get by. His compassion, understanding and willingness to come up with a solution was very admirable. I truely commend him for that. Thank you Tyrell.

0
Replies (2)
Platinum Life
Platinum Life's reply25 Mar 2026, 21:37
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply26 Mar 2026, 11:03
Official
Dear Linda, 

Thank you for your heartfelt feedback. We’re truly pleased to hear that Tyrell was able to assist you with understanding, compassion, and professionalism. It’s wonderful to know that he could offer you suitable options that meet your needs. We will be sure to share your kind words with him. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor