Good cliental service...

Early September 2020 I got calls from Sales Agent at Platinum Life explaining to me how their services work but I was not convinced at first while they were explaining hence I did not agree to take their insurance but I was confused when I received their email saying "We are pleased to inform you that your application for a Platinum Life Policy has been accepted and it is our pleasure to continue with you on your Platinum Life journey. I would like to congratulate you on your wise decision to keep yourself covered." Because I was not aware of this cover I told them to cancel and the cover was too much for me.

Moral of the story is I am Happy because after sending an email of cancelation to them, I received a call from Zintle and she explained to me that I can take only one since I told her that I do have a funeral cover policy so she said it's possible to take one policy cause I could not afford both of them Accident funeral and Accident life cover...

I am Happy with Platinum Life service because they did not just cancel but they wanted to know the reasons for me to cancel, to me that shows that they do care about their clients...