1 reviews | Active since Feb 2015
Gift nomination ****
I received a call regarding a gift i got nominated by a friend of mine 6 months ago, which i didn't receive and let that slide...
I then received a call a month ago from platinum life call center agent making a follow up on my gift that i didn't receive in the months prior. She then ensured i will get my gift and let me know on the platinum life cancer policy which i told her i cannot take at the moment. She told me i would receive an sms for me to redeem my gift, which i never got either.
Then she called me two weeks after, but it was as though she was forcing this cancer policy on me because our conversation also started as though she is making a follow up on my gift, then she started explaining these cancer policies again to me, to which i stopped her and asked her if she will call me every two weeks harassing me about the same thing that i gave an answer to on our first conversation.
She did give me a reference number for my gift which i was suppose to get in a weeks time, which i still have not received. Three weeks has passed now.
This must be a ****, and luckily, i did not give out my ID number. What about other people who give out their personal details? I got a feeling i would only receive this gift had i taken this cancer policy, and because i didn't, i will never receive it
Do not call people under the pretense of sending them gifts they were nominated for if you have no intention of delivering them! And stop harassing me with your follow up calls, i am no longer interested in receiving that gift. Keep it!
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
