S
Shani
1 reviews | Active since Jan 2026
08 Jan 2026, 16:29
General consultant n...
General consultant not very good in describing the actual policy
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Replies (2)
Platinum Life's replyOfficial
08 Jan 2026, 16:41Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply08 Jan 2026, 16:41
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
09 Jan 2026, 07:10Dear Shani,
Thank you for your review. I am glad that our consultant was able to provide the needed information about your policy and cover but I am sorry to hear that this was not your previous experience.
Thanks for bringing this to our attention and allowing us to clarify where needed
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review. I am glad that our consultant was able to provide the needed information about your policy and cover but I am sorry to hear that this was not your previous experience.
Thanks for bringing this to our attention and allowing us to clarify where needed
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Jan 2026, 07:10
Official
Dear Shani,
Thank you for your review. I am glad that our consultant was able to provide the needed information about your policy and cover but I am sorry to hear that this was not your previous experience.
Thanks for bringing this to our attention and allowing us to clarify where needed
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review. I am glad that our consultant was able to provide the needed information about your policy and cover but I am sorry to hear that this was not your previous experience.
Thanks for bringing this to our attention and allowing us to clarify where needed
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor