LT
Lebo T
1 reviews | Active since Jan 2022
01 Feb 2022, 04:30
Frustrated
I am not happy with Platinum life at all. They debited my account with an amount I haven’t agreed upon I’ve been waiting on their documents since last year I haven’t agreed but they debit l
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
01 Feb 2022, 10:31Dear Lebo,
I have received your review and I am currently following up on this matter
I will be in touch with feedback and to assist regarding this matter
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up on this matter
I will be in touch with feedback and to assist regarding this matter
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Feb 2022, 10:31
Official
Dear Lebo,
I have received your review and I am currently following up on this matter
I will be in touch with feedback and to assist regarding this matter
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up on this matter
I will be in touch with feedback and to assist regarding this matter
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
08 Feb 2022, 15:33Dear Lebo,
Thank you so much for giving us a chance to assist regarding this matter
As discussed with the consultant, kindly note that the upgrade that was recently offered has been removed and your premium adjusted from March 2022. An updated schedule will be sent out via email
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for giving us a chance to assist regarding this matter
As discussed with the consultant, kindly note that the upgrade that was recently offered has been removed and your premium adjusted from March 2022. An updated schedule will be sent out via email
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply08 Feb 2022, 15:33
Official
Dear Lebo,
Thank you so much for giving us a chance to assist regarding this matter
As discussed with the consultant, kindly note that the upgrade that was recently offered has been removed and your premium adjusted from March 2022. An updated schedule will be sent out via email
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for giving us a chance to assist regarding this matter
As discussed with the consultant, kindly note that the upgrade that was recently offered has been removed and your premium adjusted from March 2022. An updated schedule will be sent out via email
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor