LR
Locksley R

1 reviews | Active since Jan 2021

15 Apr 2026, 18:08

From the time ive made them aware of my diagnosis the consultant that was assigned to my case was very helpful

From the time ive made them aware of my diagnosis the consultant that was assigned to my case was very helpful. She did a excellent job by giving us all her support in letting us feel at ease during this difficult time of ours. She informed us diligently about the documents that is needed and the steps to follow to get the claim to be approved. Thank you very much Platinum life and a great Thanks to Shandri for her assistance and time and for answering our questions to the best of her abilities.

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Replies (2)
Platinum Life
Platinum Life's reply15 Apr 2026, 18:19
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply16 Apr 2026, 08:43
Official
Dear Locksley, 

Thank you for sharing your experience with us. We understand how important support is during times like these, and we’re grateful that Shandri could assist you with clarity, compassion, and dedication. We truly appreciate your kind words and will ensure she receives your feedback. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor