MSM
Margaret STROEBEL Margaret.stroebel

1 reviews | Active since Sept 2022

14 May 2024, 11:26

Friendly and professional customer service

Friendly and professional customer service. Offered alternative policy options when I wanted to cancel due to not being able to pay the higher monthly premium because of being a pensioner. After discussions with Joni I was happy not to cancel my policy.

0
Replies (1)
Platinum Life
Platinum Life's reply14 May 2024, 13:32
Official
Dear Margaret, 

We’re thrilled to hear that Joni assisted you as nicely as she did and that your experience was as hassle free as it was. We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor