Free Gift...Still waiting
I was promised a free gift last year November and then my details for delivery were taking down. I could choose between cologne and a braai set. After my details were taken down the lady didn’t even let me choose which one I wanted before ending the line and I’m still waiting for this free gift. I received another sms yesterday saying that my mate selected me to receive a free gift and I should expect a call. What sorcery is this??
Dear Jayson
Thank you so much for your review
I am so sorry to hear that you have not received your promotional gift yet. Our promotional giftpacks are usually sent out within 6-8 weeks from when you were phoned for your details. I would love to investigate the matter and provide some feedback accordingly.
I have sent your details through to our referral department to get a bit more information regarding what has occurred.
As soon as I have received the feedback, I will be in touch to advice.
Kind Regards
Simone Venter
Client Relationship Specialist
Dear Jayson
Thank you so much for your review
I am so sorry to hear that you have not received your promotional gift yet. Our promotional giftpacks are usually sent out within 6-8 weeks from when you were phoned for your details. I would love to investigate the matter and provide some feedback accordingly.
I have sent your details through to our referral department to get a bit more information regarding what has occurred.
As soon as I have received the feedback, I will be in touch to advice.
Kind Regards
Simone Venter
Client Relationship Specialist