1 reviews | Active since May 2020
FREE GIFT, Your marketers does not listen
Hello
I am not interested in the "free gift" as I have explained to one of your consultants over couple of telephone calls.
I received a SMS which reads as follows:
"Hi Tobias, as promised, choose and redeem your FREE GIFT at www.platinumlife.co.za/gifts/?foo=gdnm***. Delivery is on us. Furthermore, we are giving you R50 000 free accidental disability cover for 6 months, starting 20/20/05/25. For your guide to efficient banking and T&C's go to https://goo.gl/cDNzES. Regards, the Platinum Life family."
I never signed up, and you may revert to the recording between your official and myself, that I refused any "free gift" etc.
Please remove my contact details from your system, and if a debit order goes off from my account, you can be assured that I will take it up with my legal council
And also, please stop with the phone calls.
Regards
Please accept our apologies that you received an SMS after you advised the consultant that you are not interested in the promotional gift.
I have asked for our referral team to ensure that your details are removed from the system and your number has been added to our do not contact list.
This will also be addressed with the consultant in question.
I apologize for any inconvenience caused. Please note that you were contacted for a promotional gift and there is no cost or obligation linked to it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Please accept our apologies that you received an SMS after you advised the consultant that you are not interested in the promotional gift.
I have asked for our referral team to ensure that your details are removed from the system and your number has been added to our do not contact list.
This will also be addressed with the consultant in question.
I apologize for any inconvenience caused. Please note that you were contacted for a promotional gift and there is no cost or obligation linked to it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Many thanks for taking the time to respond, and I do apologize for the initial review.
Its just quite frustrating that a person does not listen and just keeps on doing what they want.
Appreciate your efforts / assistance. All the best
Many thanks for taking the time to respond, and I do apologize for the initial review.
Its just quite frustrating that a person does not listen and just keeps on doing what they want.
Appreciate your efforts / assistance. All the best