TM
Thulisile M
1 reviews | Active since Dec 2022
21 Dec 2022, 09:23
Free gift undelivered
It was very bad I'm still waiting for my free gift your agent capt on forcing to give me a cancer cover I don't need instead of ensuring I receive my gift
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Replies (1)
Platinum Life's replyOfficial
21 Dec 2022, 11:51Dear Thulisile,
I have received your review and have looked into this matter on my side.
Kindly note that you were contacted regarding a promotional gift on the 22nd of November 2022. An SMS with a voucher was sent out on the 2nd of December 2022 for you to use as promised.
I have arranged for this to be resent to you as soon as possible
Please do not hesitate to contact us if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that you were contacted regarding a promotional gift on the 22nd of November 2022. An SMS with a voucher was sent out on the 2nd of December 2022 for you to use as promised.
I have arranged for this to be resent to you as soon as possible
Please do not hesitate to contact us if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Dec 2022, 11:51
Official
Dear Thulisile,
I have received your review and have looked into this matter on my side.
Kindly note that you were contacted regarding a promotional gift on the 22nd of November 2022. An SMS with a voucher was sent out on the 2nd of December 2022 for you to use as promised.
I have arranged for this to be resent to you as soon as possible
Please do not hesitate to contact us if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that you were contacted regarding a promotional gift on the 22nd of November 2022. An SMS with a voucher was sent out on the 2nd of December 2022 for you to use as promised.
I have arranged for this to be resent to you as soon as possible
Please do not hesitate to contact us if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor