EP
Erica P

1 reviews | Active since May 2019

24 Mar 2023, 13:19

Free gift svam

I was contacted by platinum life asking for my personal information, claiming I will receive a free gift. I refused to give both my cell phone number and Id number. To date no free gift has arrived, biggest **** to get peoples info

0
Replies (4)
Platinum Life
Platinum Life's reply24 Mar 2023, 13:31
Official
Dear Erica, 

I have received your review and I am following up with our referral team regarding this matter 

I will provide feedback as soon as possible 

KInd Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
EP
Erica P's update24 Mar 2023, 14:07
Reviewer Update
Junitha Van Coller gave me the same response to date :nothing. This is just a **** to get info from clients
Platinum Life
Platinum Life's reply27 Mar 2023, 13:55
Official
I have followed up with our referral team and they confirmed that a R500 IG gift card was sent out via SMS on the 10th of March 2023. Please see SMS wording below. We are querying with Isabella Garcia if the gift card was used and will be able to track any delivery accordingly 
Platinum Life
Platinum Life's reply28 Mar 2023, 09:06
Official
I have followed up with Isabella Garcia and they have advised that the package was delivered via courier on the 16th of March 2023.