AR
Arie R
1 reviews | Active since May 2012
20 Jul 2023, 11:35
Free gift Nuisance calls all day
I have been receiving countless missed calls from various numbers since I received an SMS from Platinum life about a gift I was nominated for. The person that nominated me is not a friend but a colleague and my number and details should never have been shared. I'm NOT interested in the gift and please stop harassing me with calls. Also the number used is a professional number used for work, not "lekke gifts". I wish for my number and ALL my details to be removed from your lists as this is not in line with the POPI act.
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Replies (3)
Platinum Life's replyOfficial
20 Jul 2023, 11:41Dear Arie,
I have received your review and have looked into this on my side.
POPIA does allow for direct marketing and we assure you that we are not in breach of any of the 8 conditions that the Act prescribes. You were referred to us by someone known to you for the purpose of a free promotional gift only and our team has been trying to contact you to confirm if you would be interested.
We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this on my side.
POPIA does allow for direct marketing and we assure you that we are not in breach of any of the 8 conditions that the Act prescribes. You were referred to us by someone known to you for the purpose of a free promotional gift only and our team has been trying to contact you to confirm if you would be interested.
We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Jul 2023, 11:41
Official
Dear Arie,
I have received your review and have looked into this on my side.
POPIA does allow for direct marketing and we assure you that we are not in breach of any of the 8 conditions that the Act prescribes. You were referred to us by someone known to you for the purpose of a free promotional gift only and our team has been trying to contact you to confirm if you would be interested.
We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this on my side.
POPIA does allow for direct marketing and we assure you that we are not in breach of any of the 8 conditions that the Act prescribes. You were referred to us by someone known to you for the purpose of a free promotional gift only and our team has been trying to contact you to confirm if you would be interested.
We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
AR
Arie R's updateReviewer Update
20 Jul 2023, 11:58If you are adhering to the Act then why have I been bombarded with spam after your first contact. Information sharing is part of the act and my information has most definitely been shared when looking at the amount of spam. " The Act defines ‘processing’ as collecting, receiving, recording, organizing, retrieving, or the use, distribution or sharing of any such information". Also my number was shared with you which I also don't agree with. You ask for numbers from clients don't you?
Stop looking for excuses and don't harass people. I'm not the only one complaining about this targeted marketing which becomes an total nuisance and harassment of ones professional time.
Stop looking for excuses and don't harass people. I'm not the only one complaining about this targeted marketing which becomes an total nuisance and harassment of ones professional time.
AR
Arie R's update20 Jul 2023, 11:58
Reviewer Update
If you are adhering to the Act then why have I been bombarded with spam after your first contact. Information sharing is part of the act and my information has most definitely been shared when looking at the amount of spam. " The Act defines ‘processing’ as collecting, receiving, recording, organizing, retrieving, or the use, distribution or sharing of any such information". Also my number was shared with you which I also don't agree with. You ask for numbers from clients don't you?
Stop looking for excuses and don't harass people. I'm not the only one complaining about this targeted marketing which becomes an total nuisance and harassment of ones professional time.
Stop looking for excuses and don't harass people. I'm not the only one complaining about this targeted marketing which becomes an total nuisance and harassment of ones professional time.
Platinum Life's replyOfficial
20 Jul 2023, 12:15We sincerely apologize for the time this has taken away from you and any inconvenience caused by the calls. You have been added to the Do Not Contact List and no further calls will be made to you.
Platinum Life's reply20 Jul 2023, 12:15
Official
We sincerely apologize for the time this has taken away from you and any inconvenience caused by the calls. You have been added to the Do Not Contact List and no further calls will be made to you.