SR
Shumba R

1 reviews | Active since Oct 2017

10 Oct 2017, 16:03

Free Gift not recieved

I was called a month ago that i was going to recieve my free gift but still i haven't recieved anything. Will you kindly look in to it. Thank you

0
Replies (1)
Platinum Life
Platinum Life's reply17 Oct 2017, 11:04
Official

Dear Christabelle,

Thank you for taking my call today.

As discussed, your promotional gift is still being processed as it does take about four to six weeks to finalise.

I have however arranged that your free promotional gift is fast-tracked and you will receive an SMS by the end of the week advising you of your promotional gift.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager