JL
Jacquie L
1 reviews | Active since Oct 2015
12 Feb 2023, 18:57
Free gift never received
Hi,
I was called a month ago advising that I will receive a free gift. All my details were taken but I still havent received my gift
I was advised that I would receive a SMS to choose my gift but I never did. I don't trust this and I'm not comfortable now that my details have been given to someone on the phone.
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Replies (1)
Platinum Life's replyOfficial
13 Feb 2023, 09:08Dear Jacquie,
I have received your review and have followed up on my side
You were contacted on the 23rd of January 2023 as you were nominated for a promotional gift. The consultant would have advised that an SMS will be sent out within 4-6 weeks, so you are still set to receive it
Please keep an eye out for that SMS and do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side
You were contacted on the 23rd of January 2023 as you were nominated for a promotional gift. The consultant would have advised that an SMS will be sent out within 4-6 weeks, so you are still set to receive it
Please keep an eye out for that SMS and do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Feb 2023, 09:08
Official
Dear Jacquie,
I have received your review and have followed up on my side
You were contacted on the 23rd of January 2023 as you were nominated for a promotional gift. The consultant would have advised that an SMS will be sent out within 4-6 weeks, so you are still set to receive it
Please keep an eye out for that SMS and do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side
You were contacted on the 23rd of January 2023 as you were nominated for a promotional gift. The consultant would have advised that an SMS will be sent out within 4-6 weeks, so you are still set to receive it
Please keep an eye out for that SMS and do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor