PS
Princess S
1 reviews | Active since Jan 2019
03 Jul 2019, 14:17
Free gift is a ****
I got an sms on the 28th as someone had referred me to you guys to receive a free gift, got a call and gave all the information needed. I am now sent an sms telling me I need to spend my money and get 50% off my purchase. That is not what you guys promised and I would like feedback on this.
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Platinum Life's replyOfficial
10 Jul 2019, 10:21 Dear Princess,
Thank you so much for taking my call and I do apologize for the delay in response as I was following up with our referral department regarding this matter.
As discussed, kindly note that we do send out a variety of gifts, ranging from our 50% off voucher to products from our sister companies.
I have arranged for a resend to be done and it will be delivered within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I do apologize for the delay in response as I was following up with our referral department regarding this matter.
As discussed, kindly note that we do send out a variety of gifts, ranging from our 50% off voucher to products from our sister companies.
I have arranged for a resend to be done and it will be delivered within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Jul 2019, 10:21
Official
Dear Princess,
Thank you so much for taking my call and I do apologize for the delay in response as I was following up with our referral department regarding this matter.
As discussed, kindly note that we do send out a variety of gifts, ranging from our 50% off voucher to products from our sister companies.
I have arranged for a resend to be done and it will be delivered within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I do apologize for the delay in response as I was following up with our referral department regarding this matter.
As discussed, kindly note that we do send out a variety of gifts, ranging from our 50% off voucher to products from our sister companies.
I have arranged for a resend to be done and it will be delivered within the next 2-3 weeks.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor