1 reviews | Active since Jul 2016

28 Nov 2017, 16:14

FREE GIFT BUT NO GIFT

to whom this may concern. Please note that i was called by a female in September telling me that she has a gift that she needs to send me and that she was given my name and number by another friend of mines, which she did give me the name off. I am still waiting for the cancer free gift that i was promised to be delivered to my work place. I had also given out names and numbers of woman I thought would like this free gift, but I guess the calls we get from your company is just to waste our time and give out our details that are asked for. It's now NEARING THE END OF NOVEMBER and still no gift delivered to me? WAKE UP and get new people in your company and stop lying to innocent people like us. I hope this complaint finds you well and if it doesn't, I will continue to repeat this complaint. Thanks

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Replies (1)
Platinum Life
Platinum Life's reply06 Dec 2017, 16:09
Official

Dear Nazeera,

I was unable to speak to you personally when I contacted you today.

I have followed up on your gift and it was sent to via sms on the 15th of November. It does seem however that we have an incorrect number for you.

I have arranged that we resend the sms to the new number you provided.

You are welcome to contact me directly on *** for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life