CG
C. Geldenhuys
1 reviews | Active since Feb 2025
28 Feb 2025, 10:57
Free Gift
I received a phone call today stating that I was nominated for a free gift by a friend. However, I felt uncomfortable with some of the questions being asked, particularly regarding my ID number, which has raised concerns for me.
I want to ensure that I am not signed up for any services, subscriptions, or charges, as I did not provide consent for any. As such, I kindly request that all my personal information be removed from your records immediately. I also do not wish to receive the free gift or free policy.
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Platinum Life's replyOfficial
28 Feb 2025, 11:19Dear Chevonne,
I have received your review and would like to provide more information regarding this matter. I was unable to reach you telephonically to provide more insight into our promotional gift process
We provide the opportunity for our policy holders to nominate friends and family members for a promotional gift. This is not a policy but serves as a way to provide more information about our company and products. After receiving the gift, our team might contact you to offer a policy which is always optional.
Certain details will be asked for during this call. Your ID number is requested as it can be used to track your gift and ensure that no duplicates are sent out.
Your details have been removed as requested and nothing will be sent out.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide more information regarding this matter. I was unable to reach you telephonically to provide more insight into our promotional gift process
We provide the opportunity for our policy holders to nominate friends and family members for a promotional gift. This is not a policy but serves as a way to provide more information about our company and products. After receiving the gift, our team might contact you to offer a policy which is always optional.
Certain details will be asked for during this call. Your ID number is requested as it can be used to track your gift and ensure that no duplicates are sent out.
Your details have been removed as requested and nothing will be sent out.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Feb 2025, 11:19
Official
Dear Chevonne,
I have received your review and would like to provide more information regarding this matter. I was unable to reach you telephonically to provide more insight into our promotional gift process
We provide the opportunity for our policy holders to nominate friends and family members for a promotional gift. This is not a policy but serves as a way to provide more information about our company and products. After receiving the gift, our team might contact you to offer a policy which is always optional.
Certain details will be asked for during this call. Your ID number is requested as it can be used to track your gift and ensure that no duplicates are sent out.
Your details have been removed as requested and nothing will be sent out.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide more information regarding this matter. I was unable to reach you telephonically to provide more insight into our promotional gift process
We provide the opportunity for our policy holders to nominate friends and family members for a promotional gift. This is not a policy but serves as a way to provide more information about our company and products. After receiving the gift, our team might contact you to offer a policy which is always optional.
Certain details will be asked for during this call. Your ID number is requested as it can be used to track your gift and ensure that no duplicates are sent out.
Your details have been removed as requested and nothing will be sent out.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor