DC
Deedre C

1 reviews | Active since Feb 2025

27 Feb 2025, 10:40

FREE GIFT ****?

I received an SMS that a friend has recommended me for a free gift from platinum life, and received a call as well, I provided my personal information like ID, address etc. It has been more than a month later now and I have not received any gifts, which is making me wonder why they took my information and what are they using it for, as the gift was a **** I guess.

0
Replies (4)
Platinum Life
Platinum Life's reply27 Feb 2025, 10:45
Official
Dear Deedre, 

I have received your review and would like to assist regarding this matter. 

A SMS with your voucher is usually sent out within 4-6 weeks from when you are contacted. I have reached out to our referral team and will provide feedback as soon as possible 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
DC
Deedre C's update27 Feb 2025, 11:08
Reviewer Update
Dear Simone,

I was under the impression that /i would receive a physical gift (hence I provided my physical address).
Thank you for following up regarding this matter. I look forward to your feedback.

Kind Regards
Deedre
Platinum Life
Platinum Life's reply27 Feb 2025, 11:26
Official
A variety of gifts are sent out including physical gifts or vouchers. I have confirmed that you will receive a voucher next week Friday via SMS, giving you the chance to choose the products you want. 
DC
Deedre C's update27 Feb 2025, 13:53
Reviewer Update
Thank you very much for your feedback.

Kind regards
Deedre