1 reviews | Active since Nov 2017
********** deduction from bank account
After repeatedly advising Platinum Life that I want to cancel any policy they have not only continued deducting payments from my savings account but have now started deducting from my credit card as well. When I phone to cancel and request refunds they now demand copies of my bank statements which I obviously refuse to provide
Dear Janice,
Thank you for taking my call today.
As discussed your policy with Platinum Life was cancelled on the 16th of October when you spoke to Carla. Only one premium was collected in September and following your cancellation, no further premiums were deducted from any of your accounts.
For further assistance please contact me on ***.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Dear Janice,
Thank you for taking my call today.
As discussed your policy with Platinum Life was cancelled on the 16th of October when you spoke to Carla. Only one premium was collected in September and following your cancellation, no further premiums were deducted from any of your accounts.
For further assistance please contact me on ***.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life