********** and ********* Business Practice

I have had the worst experience with platinum life. On 03 November 2020 I received a call from one of their representatives, Jason Baxter who tried to get me to take out this cancer cover and said that the company will be sending me a FREE gift.

After a long 45 minute call I had to answer many questions including confirming my banking details which I did not want to do. I had made it clear to him that I will not be taking the policy at this time and he gave me this story that they just want to confirm my details so that they can draft the policy to send with the gift and if I want to take the policy later that's fine.

To my surprise, now on 31 January my account is debited with R268 which I DID NOT AUTHORIZE!!!!!!! This is ********* business practice and is **********!!!! I want this platinum life team to pull my call from the given date and show me where I authorized them to just take money from my account!!!!!! Bear in mind I did not sign any policy documents or contracts so I dont know WHO told them to just go and debit my account as they please!!!!

I want my money returner and all future debit orders to be cancelled IMMEDIATELY OR I WILL TAKE THIS FURTHER!!!!!!!

What they are doing is ******** and I did not ask for their policies in the first place!!!!!!!!