SS
Siyamthanda S

1 reviews | Active since Nov 2025

26 Nov 2025, 10:12

For the last person I spoke to

For the last person I spoke to. She was very understanding compared to the one that I spoke to before her as she dropped the phone while I was explain why I can't increase the premiums. That girl was very rude and quite a polite way. The lady I spoke to after her was exceptional. She listened to what I had to say and she explained thoroughly as to how this works.

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Replies (1)
Platinum Life
Platinum Life's reply26 Nov 2025, 11:23
Official
Dear Siyamthanda, 

I am sorry to hear about the first interaction you had, but I am so glad our consultant could turn your experience around. Thanks for sharing this with us and we will be sure to focus on always delivering friendly service 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor