For the last few mon...

Dear Beaulene, 

I have received your review and have tried to contact you regarding this matter. 

You recently spoke to a consultant from our team to make adjustments on your premium and cover, as there was arrears on the policy and doubles were taken to get you up to date. We always want to ensure that your policy is best suited to your needs and that is why our team reached out to you. 

Please let me know when I can contact you in order to assist 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor