JF
Johan F

1 reviews | Active since Oct 2019

21 Oct 2023, 10:53

For many years now i had to contact PL every year to NOT increase my premium but it's to no avail

For many years now i had to contact PL every year to NOT increase my premium but it's to no avail. I do not have the funds to afford an increase in my premium. Mrs Pillay called me after i requested a call back and she assisted me by keeping my premium the same. She is definitely an asset to her employer. The way she spoke to me, her understanding of my situation is really exceptional.

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Replies (1)
Platinum Life
Platinum Life's reply23 Oct 2023, 07:13
Official
Dear Johan, 

We just love your feedback for Mrs Pillay and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor