SM
Sophia M
1 reviews | Active since Jan 2018
17 Feb 2021, 18:19
Follow trough
Atfirst i was somewhat dissapointed, my mother gave my info n the contacted me and said they will be sending me a gift now for the last 8 years i would get calls n never recived a single gift, if they cant even follow trough on there promotions how will they follow teough on ther word after.
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Platinum Life's replyOfficial
18 Feb 2021, 10:25Dear Sophia,
I have received your complaint and have looked into the matter on my side.
According to our system, you were nominated for a promotional gift in 2017 and an SMS with a 50% off voucher was sent out.
You were nominated again this year and a consultant is scheduled to give you a call within the week to capture the details for the gift to be sent out
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have looked into the matter on my side.
According to our system, you were nominated for a promotional gift in 2017 and an SMS with a 50% off voucher was sent out.
You were nominated again this year and a consultant is scheduled to give you a call within the week to capture the details for the gift to be sent out
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Feb 2021, 10:25
Official
Dear Sophia,
I have received your complaint and have looked into the matter on my side.
According to our system, you were nominated for a promotional gift in 2017 and an SMS with a 50% off voucher was sent out.
You were nominated again this year and a consultant is scheduled to give you a call within the week to capture the details for the gift to be sent out
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have looked into the matter on my side.
According to our system, you were nominated for a promotional gift in 2017 and an SMS with a 50% off voucher was sent out.
You were nominated again this year and a consultant is scheduled to give you a call within the week to capture the details for the gift to be sent out
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor