CC
Charlene C
1 reviews | Active since Jun 2026
02 Jun 2026, 16:11
First, I was not happy with Platinum and waited so long for them to return my call
First, I was not happy with Platinum and waited so long for them to return my call. After receiving the call, I was just so happy because the lady listened to me, had so much patience, and answered all my questions. In the end, I was happy to continue with my policy and my benefits. So I can rate her even with 10 stars . She is worth more.
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Replies (1)
Platinum Life's replyOfficial
02 Jun 2026, 16:39Dear Charlene,
We really appreciate you sharing your experience with us. We apologise for the delay in getting back to you, but we’re so pleased that our consultant could assist you with patience and clarity, and leave you feeling happy and confident again.
Kind Regards
We really appreciate you sharing your experience with us. We apologise for the delay in getting back to you, but we’re so pleased that our consultant could assist you with patience and clarity, and leave you feeling happy and confident again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Jun 2026, 16:39
Official
Dear Charlene,
We really appreciate you sharing your experience with us. We apologise for the delay in getting back to you, but we’re so pleased that our consultant could assist you with patience and clarity, and leave you feeling happy and confident again.
Kind Regards
We really appreciate you sharing your experience with us. We apologise for the delay in getting back to you, but we’re so pleased that our consultant could assist you with patience and clarity, and leave you feeling happy and confident again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor