HJ
Happy J
1 reviews | Active since Dec 2023
21 Jan 2026, 12:29
FAST OVERTURN
I called Platinum Life at 11.13am requesting them to send me my updated policy with them. Onthatile took the necessary information she needs to access my documents. The call was done in 2mins and the the email was received shortly after at 11.18am.
The whole experience with her was very short and fast. I'm very happy about that ❤❤❤
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Platinum Life's replyOfficial
21 Jan 2026, 13:47Dear Happy,
That what we like to hear! Thank you for expressing your happiness with our service and for taking the time to praise our wonderful Onthatile. We work hard to ensure our policy holders are happy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
That what we like to hear! Thank you for expressing your happiness with our service and for taking the time to praise our wonderful Onthatile. We work hard to ensure our policy holders are happy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Jan 2026, 13:47
Official
Dear Happy,
That what we like to hear! Thank you for expressing your happiness with our service and for taking the time to praise our wonderful Onthatile. We work hard to ensure our policy holders are happy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
That what we like to hear! Thank you for expressing your happiness with our service and for taking the time to praise our wonderful Onthatile. We work hard to ensure our policy holders are happy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor