BH
Bianca H

1 reviews | Active since Jan 2021

01 Jan 2021, 18:41

Fast efficient and friendly service

Danielle was such a super star! She quickly assisted me in changing my policy with no questions asked (except the necessary info of course) she was very understanding when explaining the problem to her and she fixed it without any hesitation. It was a genuine human interaction and not just another agent trying to get through a day at work. Well done Danielle!! And well done to Platinum Life for having such amazing staff member such as Danielle!!

0
Replies (1)
Platinum Life
Platinum Life's reply04 Jan 2021, 09:55
Official
Dear Bianca, 

Awesome! Thanks for taking the time to compliment Danielle for her great service. We will be sure to pass your feedback on to her and high five her for making your experience memorable. 

Please do not hesitate to contact us if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor