KK
Kirsten Kirsten.a.grobbler
1 reviews | Active since Feb 2026
28 Feb 2026, 09:52
Farhana was very helpful
Farhana was very helpful. She addressed my complaint, cancelled the unauthorised debits and arranged a lower premium for my Platinum Life policy
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Replies (2)
Platinum Life's replyOfficial
28 Feb 2026, 09:58Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply28 Feb 2026, 09:58
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Mar 2026, 09:21Dear Kirsten,
Thanks for expressing your appreciation. We believe that Farhana is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Thanks for expressing your appreciation. We believe that Farhana is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Mar 2026, 09:21
Official
Dear Kirsten,
Thanks for expressing your appreciation. We believe that Farhana is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Thanks for expressing your appreciation. We believe that Farhana is a true asset to our team, and we will be sure to pass your lovely message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor