LS
Lisa S
1 reviews | Active since Oct 2017
18 Feb 2026, 17:07
Farhana was extremely helpful with the issue I was having
Farhana was extremely helpful with the issue I was having. She was very compassionate and considerate and immediately sorted out my issue. I am very grateful. Thank you.
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Replies (2)
Platinum Life's replyOfficial
18 Feb 2026, 17:15Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply18 Feb 2026, 17:15
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
19 Feb 2026, 07:58Dear Lisa,
That’s great news! We are so glad to hear that Farhana is as dedicated as she is when it comes to assisting our valued policy holders.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
That’s great news! We are so glad to hear that Farhana is as dedicated as she is when it comes to assisting our valued policy holders.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply19 Feb 2026, 07:58
Official
Dear Lisa,
That’s great news! We are so glad to hear that Farhana is as dedicated as she is when it comes to assisting our valued policy holders.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
That’s great news! We are so glad to hear that Farhana is as dedicated as she is when it comes to assisting our valued policy holders.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor