KS
Kaylene S
1 reviews | Active since Apr 2026
07 Apr 2026, 17:16
Farhana was absolutely amazing, patient, and super helpful, explaining terms clearly and assisting me thoroughly with great care and understanding always, making a complex process so much easier
Farhana was absolutely amazing, patient, and super helpful, explaining terms clearly and assisting me thoroughly with great care and understanding always, making a complex process so much easier. She took her time to ensure I understood every step, even going back to explain things again when I was unsure, and her dedication really made a difference in my experience. 😊
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Replies (2)
Platinum Life's replyOfficial
07 Apr 2026, 17:59Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply07 Apr 2026, 17:59
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
10 Apr 2026, 08:25Dear Kaylene,
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Apr 2026, 08:25
Official
Dear Kaylene,
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor