SJ
Simmy J
1 reviews | Active since Apr 2024
20 Feb 2026, 09:50
False information
A Platinum Life rep called me to "offer me a free gift" because "a friend" apparently referred me to them as someone who would be interested in a "free gift."
The amount of information that was asked of me and my work place.I answer all the questions because I trusted my friend but after the call I realised why did the rap asked me information about my work place if I never received any “free gift” as she said. Platinum Life I guess you’ll are very proud of you’ll selves for giving us false information. Can someone please get back to me to explain why I had to give my information for nothing.
Helpful (0)
Replies (3)0
Replies (3)
Platinum Life's replyOfficial
20 Feb 2026, 11:03Dear Simoné,
I have received your review and would like to assist regarding this matter.
I can confirm that you were recently nominated for a promotional gift and an SMS is usually sent out within four to six weeks from when you were called. I am following up with our referral team and will be in contact to provide feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter.
I can confirm that you were recently nominated for a promotional gift and an SMS is usually sent out within four to six weeks from when you were called. I am following up with our referral team and will be in contact to provide feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Feb 2026, 11:03
Official
Dear Simoné,
I have received your review and would like to assist regarding this matter.
I can confirm that you were recently nominated for a promotional gift and an SMS is usually sent out within four to six weeks from when you were called. I am following up with our referral team and will be in contact to provide feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter.
I can confirm that you were recently nominated for a promotional gift and an SMS is usually sent out within four to six weeks from when you were called. I am following up with our referral team and will be in contact to provide feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
SJ
Simmy J's updateReviewer Update
20 Feb 2026, 14:25I will be waiting patiently Simone Venter.
SJ
Simmy J's update20 Feb 2026, 14:25
Reviewer Update
I will be waiting patiently Simone Venter.
Platinum Life's replyOfficial
20 Feb 2026, 16:32Dear Simoné,
Thank you for your patience.
I have confirmed with our team that your details has been merged and you will receive your SMS next week Friday.
The turnaround time should have been advised during the call and I apologize if there was any misunderstanding regarding this
Please let me know if there is anything else I can assist with
Thank you for your patience.
I have confirmed with our team that your details has been merged and you will receive your SMS next week Friday.
The turnaround time should have been advised during the call and I apologize if there was any misunderstanding regarding this
Please let me know if there is anything else I can assist with
Platinum Life's reply20 Feb 2026, 16:32
Official
Dear Simoné,
Thank you for your patience.
I have confirmed with our team that your details has been merged and you will receive your SMS next week Friday.
The turnaround time should have been advised during the call and I apologize if there was any misunderstanding regarding this
Please let me know if there is anything else I can assist with
Thank you for your patience.
I have confirmed with our team that your details has been merged and you will receive your SMS next week Friday.
The turnaround time should have been advised during the call and I apologize if there was any misunderstanding regarding this
Please let me know if there is anything else I can assist with