AS
Alta S
1 reviews | Active since Aug 2011
26 Nov 2021, 08:44
False information
Platinum life is contacting people to get personal information , with the promise they will received a gift and that a friend recommend them! This is not happening …this is false advertising to get information for marketing purpose !! Platinum Life contact my daughter in September , nothing happend after that, they contact me and the same! Haven’t hear from them again ( after 3 months)
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Platinum Life's replyOfficial
26 Nov 2021, 10:58Dear Alta,
I have received your complaint and I would like to provide some feedback regarding this matter.
Kindly note that you were nominated by one of your friends in February 2021 for a promotional gift. Our team was not able to get a hold of you until June 2021, when you advised that you were not interested in receiving the gift. As the gift is optional, nothing was sent out after the decline was received. I can arrange to send this call through via email.
You are welcome to provide the details for your daughter and I will gladly follow up on my side regarding her gift as well
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I would like to provide some feedback regarding this matter.
Kindly note that you were nominated by one of your friends in February 2021 for a promotional gift. Our team was not able to get a hold of you until June 2021, when you advised that you were not interested in receiving the gift. As the gift is optional, nothing was sent out after the decline was received. I can arrange to send this call through via email.
You are welcome to provide the details for your daughter and I will gladly follow up on my side regarding her gift as well
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 Nov 2021, 10:58
Official
Dear Alta,
I have received your complaint and I would like to provide some feedback regarding this matter.
Kindly note that you were nominated by one of your friends in February 2021 for a promotional gift. Our team was not able to get a hold of you until June 2021, when you advised that you were not interested in receiving the gift. As the gift is optional, nothing was sent out after the decline was received. I can arrange to send this call through via email.
You are welcome to provide the details for your daughter and I will gladly follow up on my side regarding her gift as well
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I would like to provide some feedback regarding this matter.
Kindly note that you were nominated by one of your friends in February 2021 for a promotional gift. Our team was not able to get a hold of you until June 2021, when you advised that you were not interested in receiving the gift. As the gift is optional, nothing was sent out after the decline was received. I can arrange to send this call through via email.
You are welcome to provide the details for your daughter and I will gladly follow up on my side regarding her gift as well
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor