NS
Nqobile S
1 reviews | Active since Jun 2022
02 Aug 2022, 15:00
False advertising
I just received my Isabel Gracia gift from Platinum Life. I was so excited because they had said perfume is included for free but my parcel doesn't have a perfume. Had a know I would have ordered the perfume
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Replies (2)
Platinum Life's replyOfficial
02 Aug 2022, 16:02Dear Nqobile,
I have received your review and have also sent this query through to Isabella Garcia for assistance
You received a R600 gift card via SMS. As the voucher has to be used directly on the website and we are unable to view your cart or what was offered. I have asked a consultant from their side to give you a call to look into this and advise
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have also sent this query through to Isabella Garcia for assistance
You received a R600 gift card via SMS. As the voucher has to be used directly on the website and we are unable to view your cart or what was offered. I have asked a consultant from their side to give you a call to look into this and advise
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Aug 2022, 16:02
Official
Dear Nqobile,
I have received your review and have also sent this query through to Isabella Garcia for assistance
You received a R600 gift card via SMS. As the voucher has to be used directly on the website and we are unable to view your cart or what was offered. I have asked a consultant from their side to give you a call to look into this and advise
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have also sent this query through to Isabella Garcia for assistance
You received a R600 gift card via SMS. As the voucher has to be used directly on the website and we are unable to view your cart or what was offered. I have asked a consultant from their side to give you a call to look into this and advise
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
NS
Nqobile S's updateReviewer Update
02 Aug 2022, 16:50Hi Simone
Thanks for the response, I'd also like to know why my policy documents weren't delivered because Asavela said they will deliver my policy documents together with the free perfume
Thanks for the response, I'd also like to know why my policy documents weren't delivered because Asavela said they will deliver my policy documents together with the free perfume
NS
Nqobile S's update02 Aug 2022, 16:50
Reviewer Update
Hi Simone
Thanks for the response, I'd also like to know why my policy documents weren't delivered because Asavela said they will deliver my policy documents together with the free perfume
Thanks for the response, I'd also like to know why my policy documents weren't delivered because Asavela said they will deliver my policy documents together with the free perfume