WP
Wayne P

1 reviews | Active since Mar 2009

26 Aug 2020, 12:32

**** and *************!

To whom it may concern, I am being harangued by platinum life to provide 35 contact numbers for R1000.00 gift card...Well I haven't even received my "free gift" from this **** and ************* company..why should I provide 35 contacts of my contact list if this company can't even honour their first commitment?..Let's you you think if I had life insurance with this company...if they would honour that?..I bet you they will leave my loved ones destitute and in the street!...So please stop calling me for numbers so you can make money off me!

Wayne Powell

0
Replies (1)
Platinum Life
Platinum Life's reply26 Aug 2020, 13:28
Official
Dear Wayne, 

I have received your review and would like to assist regarding this matter. I was unable to reach you on the number provided. 

I followed up regarding your promotional gift and picked up that an SMS was sent through to you to choose and redeem your gift. Due to the gift choice not being made, nothing has been sent out yet. I have emailed you with more information regarding this and will gladly assist from my side to ensure that you do receive it. 

I have asked our referral team to remove your details from the floor so that you are not contacted again and asked to nominate friends and family members. This is always optional and I am sorry that you felt harassed and pressured. 

Please let me know if there is anything else I can assist with regarding this matter 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor