VK
Vilus K

1 reviews | Active since Jun 2025

21 Oct 2020, 15:00

Failed promise

After sharing my entire phonebook , they requested 45 numbers which i spent 26 minutes giveing them details, i was promised R1000 voucher, which i have not received nor a phone call back

0
Replies (2)
Platinum Life
Platinum Life's reply21 Oct 2020, 15:39
Official
Dear Paul, 

I have received your complaint and I am following up with our referral team regarding this matter and the voucher. 

As soon as I have received any feedback, I will be in touch to advise 

Please do not hesitate to contact me if there is anything else I can assist with in the meantime

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life
Platinum Life's reply02 Nov 2020, 07:32
Official
Dear Paul, 

I have received feedback from our referral team. 

They have advised that your R1000 voucher has been sent through via email as promised

Would you please advise if you did receive it? 

I will also send it through on my side

Have a great day 

Simone Venter
Client Relationship Specialist & Client Care Supervisor