mM
mbali M

1 reviews | Active since Apr 2018

05 Jun 2018, 16:09

Extremely bad service

After i got a call from Tanja Yildirim a few weeks later i received an SMS but it was a wrong one,,,i requested the SMS for my free gift that i was promised by the call centre agent as i was a referral i only got an SMS to buy from you with 50% discount which is not what i was promised.

Can somebody please send me my free gift SMS as promised not discounts!

0
Replies (1)
Platinum Life
Platinum Life's reply07 Jun 2018, 09:31
Official

Dear Mbali,

Thank you for taking my call today.

I have listened to the call made to you on the 7th of February 2018, and we sent you exactly what was promised during the conversation, and what I advised when you previously queried your promotional gift.

I have forwarded the call to you and will follow up with you as promised tomorrow morning.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim