BK
Bridget K

1 reviews | Active since Jul 2023

03 Sept 2023, 20:52

Exceptional service from platinum life

I want to take my hat off for Platinum life for the exceptional service. I have a cancer policy with them, of which when I discovered that I have breasts cancer they helped me with a claim and paid out in 20 calender days. A month later I received a follow up call asking how I was coping and they sent me a box with a lot of items in it. Thank you for such a great gesture, you made me feel special.

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Replies (1)
Platinum Life
Platinum Life's reply04 Sept 2023, 06:40
Official
Dear Bridget, 

Thank you so much for giving our Claims team the chance to assist and support during this time. Our policy holders are our highest priority and I am glad we could be there. 

Please do not hesitate to contact us if there is anything we can help with and all the best for your journey ahead 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor