JP
Jan P

1 reviews | Active since Mar 2011

03 Aug 2015, 12:23

Exceptional Good Service and Follow-up

On 23 April 2015 I was diagnosed with Prostate cancer. This news was devastating to me.<br> My Dr advised that I should get surgery to remove the cancer. The problem was that the surgery was extremely expensive and I had to make an excess payment of R55 000-00 before admission.<br> The policy with Platinum is on my spouses name with myself as one of the insured on it.<br> A claim was lodged against this policy and very soon there-after I was advised that the policy will pay out. What a huge relief!<br> Last week I received a call from Platinum to enquire how I am doing following the operation. This was really a pleasant surprise. To top the surprise I was informed that I will be receiving a \present"via courier service. That present was received this morning.<br> I would like to express my sincere appreciation to Platinum Life for this exceptionally good service during this extremely difficult time for me."""

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Replies (1)
Platinum Life
Platinum Life's reply03 Aug 2015, 14:44
Official
Hello dtf,

Thank you for your kind words it is appreciated and well received, we strive to deliver the best possible service at all times.

Kind Regards

Yours Sincerely,

Tatum Monson
Claims Administrator