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Tito T

1 reviews | Active since Nov 2021

08 Nov 2021, 17:12

Exceptional Customer Service

I had requested to cancel a policy I had with Platinum Life as I had the same cover through the company I work for, Dimpho managed to retain me as a client after providing me with valuable information about the cover and a reduced premium.

Her service was impeccable and she is well clued up with the benefits of their policies, she shared with me information that made me decide to stay with Platinum Life.

Excellent customer service from her.

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Replies (1)
Platinum Life
Platinum Life's reply09 Nov 2021, 08:40
Official
Dear Tito, 

Exceptional service indeed! Dimpho is legendary and we're so proud of her for delivering such world-class service. Thanks for taking a moment out of your day to give her such great feedback and for showing her the recognition she deserves. We'll be sure to do the same.

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor