US
Ursula S
1 reviews | Active since Sept 2017
09 Dec 2020, 11:24
EXCELLENT SERVICE FROM PLATINUM LIFE (ARCEL COETZEE)
I would like to take this opportunity to thank Arcel Coetzee (CONSERVATIONS CONSULTANT) for her quick and friendly response for a payment holiday on my policy. She was so friendly and understanding which made my communication with Platinum Life such a breeze. On top of that she facilitated the reimbur*****t of my installment in a jiffy. Thank you Arcel, you have no idea how wonderful it is to talk to a friendly person when you're actually asking for a favor.
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Replies (1)Platinum Life's replyOfficial
10 Dec 2020, 15:08Dear Ursula,
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Dec 2020, 15:08
Official
Dear Ursula,
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
