LV
LENEL V

1 reviews | Active since May 2026

25 Oct 2026, 08:15

⭐⭐⭐⭐⭐ Excellent Service from Alisha Narainsamy

Excellent Service from Alisha Narainsamy

I would like to express my sincere appreciation to Alisha Narainsamy, Client Care Manager, for her outstanding service, understanding, and willingness to help.

After my experience with the outsourced company's consultant, who unfortunately did not take my financial needs into consideration, I felt that cancelling my *** was my only option. The premium for the upcoming year had become too expensive for me to afford on a monthly basis.

However, Alisha took the time to listen to my concerns, understand my financial situation, and find a solution that worked for me. Thanks to her assistance, I can afford my monthly premium while still enjoying the best cover for my needs.

What stood out most was that Alisha genuinely listened, showed empathy, and went the extra mile to help me find a suitable solution rather than allowing me to walk away from my ***.

Thank you, Alisha, for your excellent service and for putting the client's needs fi

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Replies (1)
Platinum Life
Platinum Life's reply25 Oct 2026, 08:26
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team